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The VA Community Care Network

A Guide for Hospital Facilities

In California, independent Physician Assistants (PAs) can bill the Department of Veterans Affairs (VA) for services provided to veterans, but it’s essential to understand the regulations surrounding this process.

Welcome to Veterans Desk, your trusted resource for helping healthcare facilities serve veterans across the country. This guide is designed for licensed hospitals—including general, pediatric, rural, and women’s specialty institutions—interested in joining the VA Community Care Network (CCN).

As a participating facility, you’ll provide essential inpatient and emergency care to veterans, including women veterans, children of veterans, and individuals living in remote or underserved areas.

Step-by-Step Enrollment in the VA CCN

Verify Eligibility

Your hospital must meet the following criteria:

  • Hold a state licensure as a hospital
  • Be Medicare-certified
  • Maintain current accreditation by an approved body (e.g., The Joint Commission, DNV, or HFAP)

Prepare Required Documentation

Collect and organize the following documents:

  • State hospital license and accreditation certificate
  • W-9 form
  • CMS certification number
  • Proof of liability coverage
  • 24/7 emergency contact information
    Any specialty service designations (e.g., CAH, OB unit, NICU)

Submit Your Application

Complete Required Training

After application submission, hospital leadership may need to complete onboarding and training, which may include:

  • VA specialty care coordination
  • HIPAA compliance and veteran-specific privacy training
  • Emergency care authorization and referral protocols

Access training at the VA Provider Training Portal.

Credentialing & Facility Review

Your hospital will undergo a VA or third-party credentialing process, which may include:

  • Review of accreditation, licensure, and CMS standing
  • Assessment of emergency and specialty capabilities
  • Verification of telehealth, maternity, or pediatric service availability

Finalize VA Contract

Upon approval, your hospital will receive a formal agreement defining service expectations, billing codes, reimbursement models, and communication protocols with VA case managers.

 

Why Hospital Facilities Matter to Veterans

Hospitals play a critical role in the VA’s ability to deliver accessible, high-quality care, especially when VA Medical Centers are at capacity or unavailable in a veteran’s region.

Your hospital’s role in the VA CCN may include:

  • General Acute Care Hospitals: Delivering emergency, surgical, and trauma care for complex medical needs
  • Children’s Hospitals: Treating pediatric dependents of veterans through CHAMPVA and other VA-authorized programs
  • Critical Access Hospitals (CAH): Providing vital inpatient care in remote and frontier areas
  • Rural Hospitals: Ensuring timely access to emergency and acute care near veterans’ homes
  • Women’s Specialty Hospitals: Supporting maternity care, OB/GYN services, and gender-specific health for women veterans

Key Benefits of Joining the VA CCN

  • Reimbursement for Core Hospital Services: Including inpatient care, emergency interventions, labor and delivery, ICU stays, and specialty consults

  • Integrated Veteran Care: Collaborate with VA maternity care coordination teams, specialty clinics, and telehealth networks

  • Serve Diverse Populations: Support veterans in rural settings, women veterans, and pediatric dependents.

  • Emergency Coverage: Billable 24/7 emergency and stabilization services authorized by the VA

Bridging the Gap for Veterans

Education Support for Clinical Staff & Career Advancement

Hospitals that support clinical training or hire recent graduates may benefit from VA-sponsored education programs:

  • GI Bill® – For nursing, hospital administration, and allied health training
  • VR&E (Vocational Rehabilitation and Employment) – Assists veterans entering healthcare roles
  • Yellow Ribbon Program – Supports graduate-level medical and administrative education.
  • Tuition Top-Up Benefits – Covers additional education costs beyond VA’s standard limits.

VA Loan Repayment & Staffing Incentives

If your hospital employs licensed physicians, nurses, or behavioral health professionals, they may be eligible for:

  • Education Debt Reduction Program (EDRP) – Offers loan repayment for eligible VA-partnered clinical staff
  • Public Service Loan Forgiveness (PSLF) – Available to employees at nonprofit and government-aligned institutions

Incentives for Rural & Underserved Care – Additional loan repayment or stipends may be available for working in medically underserved areas.

Frequently Asked Questions (FAQs)

Are OB/GYN and maternity services reimbursable?

Yes. Prenatal care, labor and delivery, and postpartum services are reimbursed under VA Maternity Care Coordination when authorized.

Yes. Medicare-certified CAHs and rural hospitals that are CCN-approved are fully eligible to provide reimbursable care to veterans.

 Yes. Pediatric hospitals can receive reimbursement for authorized care under CHAMPVA or other VA-covered programs when the dependent is eligible and services are pre-approved.

HIPAA Compliance Disclaimer

Veterans Desk is not a HIPAA-covered entity under the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and is not subject to HIPAA privacy or security requirements. We do not collect, store, or transmit Protected Health Information (PHI) on behalf of veterans, healthcare providers, or any other party.

Our platform operates solely as an informational and networking resource. We offer membership access to a publicly viewable directory of VA Community Care Network (CCN) providers, along with educational links and resources. We do not provide direct medical referrals, coordinate patient care, or act as an intermediary between veterans and healthcare providers in any clinical capacity.

All communications, medical information, or personal data exchanged between a veteran and a provider occur outside of Veterans Desk and at the sole discretion and responsibility of the parties involved. Veterans Desk does not monitor, manage, or store these exchanges.

By using this site, you acknowledge and agree that:

  1. Veterans Desk is not your healthcare provider or representative.

     

  2. Veterans Desk does not give medical advice, make treatment recommendations, or guarantee provider performance.

     

  3. Any medical or personal information you choose to share with a provider is done independently and outside our control.

     

If you require medical advice, diagnosis, or treatment, please contact a licensed healthcare provider directly or use your VA-approved care coordination channels.

No Medical Advice

All content provided by Veterans Desk, including but not limited to articles, guides, directory listings, and linked resources, is for informational and educational purposes only. Veterans Desk does not provide medical advice, diagnosis, or treatment, and nothing on this site should be interpreted as such.

Use of this website does not create a patient–provider relationship between you and Veterans Desk, its staff, or any healthcare provider listed on the site. We strongly encourage all veterans and users to consult directly with a licensed healthcare professional or their VA-approved care coordinator before making any decisions related to their health, treatments, or medical care.

Veterans Desk makes no warranties or guarantees about the accuracy, completeness, or applicability of any information provided. Reliance on any information found on this site is solely at your own risk.

IMPORTANT NOTICE

Educational use only. No medical or legal advice.

Veterans Desk is a 501(c)(3) nonprofit, not a government agency, and not affiliated with the U.S. Department of Veterans Affairs or any federal or state agency.

Veterans Desk does not provide medical treatment, prescribe medications or cannabis, or collect or store protected health information (PHI).

Veterans Desk provides only education and navigation support.
All healthcare decisions belong to you and your licensed clinicians.

Emergency: 911 | Veterans Crisis Line: 988 (Press 1)