Veterans Desk helps veterans and their families navigate the VA Community Care process, connect with VA-enrolled specialists, and discover trusted community resources. We are an independent 501(c)(3) nonprofit, built by veterans for veterans.
Veterans Desk is not part of the U.S. Department of Veterans Affairs. We exist to make the VA Community Care Network easier to understand. From your first VA primary care visit to specialty referrals, we provide clarity, plain-language guides, and community connections.
Veterans Desk is a Florida 501(c)(3) that makes the VA path practical:
We are not the VA and don’t give medical or legal advice. We educate, then link you to the right place.
Discuss your condition and options.
Veterans Desk is guided by a dedicated board of directors and advisors, including:
Licensed Osteopathic Physician
Clinical Strategy & System Integration
Licensed Osteopathic Physician
Managed Care & State Medical Cannabis Ops
CBDO
Strategic Growth & Institutional Funding
Licensed Physician
Regulatory Alignment & Federal Advocacy
Brenda Mercer
Infrastructure & Nonprofit Network Growth
Autumn Mercer
Member Retention & Outcome Management
Tricare West Specialist
Resolution of Military Benefit Bottlenecks
Optum CCN Specialist
Managed Care Network Navigation
Clinical Liaison
Bridging Member Needs to Medical Board
Mendry Relations
Nonprofit Infrastructure & Member Services
Legislative Affairs
State & Federal Advocacy Monitoring
Doctors, Referrals, and Community Care authorizations.
VA-first navigation, Community Care eligibility, and step-by-step checklists.
The core of our mission: Building a trusted network for those who served.
Help us make a difference!
Perfect for:
Providers seeking affordable visibility to local veterans without extensive marketing needs.
Perfect for:
Providers who want to educate veterans, build trust through content, and extend their reach.
Perfect for:
Veteran-focused providers ready to grow their outreach, educate on VA care topics, and actively engage with the community.
“We are grateful to our sponsors for supporting veterans on their journey to wellness.”
Beyond education, we provide grants to community nonprofits that support veterans and active-duty families — from housing assistance to accessibility improvements. We believe in strengthening the veteran community by working alongside existing nonprofits that already serve daily living needs, such as installing handicapped ramps, providing rent and security deposit assistance, or offering family emergency support.
Veterans Desk is not a HIPAA-covered entity under the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and is not subject to HIPAA privacy or security requirements. We do not collect, store, or transmit Protected Health Information (PHI) on behalf of veterans, healthcare providers, or any other party.
Our platform operates solely as an informational and networking resource. We offer membership access to a publicly viewable directory of VA Community Care Network (CCN) providers, along with educational links and resources. We do not provide direct medical referrals, coordinate patient care, or act as an intermediary between veterans and healthcare providers in any clinical capacity.
All communications, medical information, or personal data exchanged between a veteran and a provider occur outside of Veterans Desk and at the sole discretion and responsibility of the parties involved. Veterans Desk does not monitor, manage, or store these exchanges.
By using this site, you acknowledge and agree that:
If you require medical advice, diagnosis, or treatment, please contact a licensed healthcare provider directly or use your VA-approved care coordination channels.
All content provided by Veterans Desk, including but not limited to articles, guides, directory listings, and linked resources, is for informational and educational purposes only. Veterans Desk does not provide medical advice, diagnosis, or treatment, and nothing on this site should be interpreted as such.
Use of this website does not create a patient–provider relationship between you and Veterans Desk, its staff, or any healthcare provider listed on the site. We strongly encourage all veterans and users to consult directly with a licensed healthcare professional or their VA-approved care coordinator before making any decisions related to their health, treatments, or medical care.
Veterans Desk makes no warranties or guarantees about the accuracy, completeness, or applicability of any information provided. Reliance on any information found on this site is solely at your own risk.
Educational use only. No medical or legal advice.
Veterans Desk is a 501(c)(3) nonprofit, not a government agency, and not affiliated with the U.S. Department of Veterans Affairs or any federal or state agency.
Veterans Desk does not provide medical treatment, prescribe medications or cannabis, or collect or store protected health information (PHI).
Veterans Desk provides only education and navigation support.
All healthcare decisions belong to you and your licensed clinicians.
Emergency: 911 | Veterans Crisis Line: 988 (Press 1)
