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Category: Provider

Veteran Medical Debt – and How Providers Can Help Solve It

This article is educational, not legal or financial advice. Policies change; confirm details with your VA facility, payer contracts, and counsel. The problem in a sentence Too many veterans still end up with medical bills they shouldn’t owe—or can’t reasonably pay—because of authorization gaps, coding errors, confusing EOBs, or missed charity-care screening. The good news […]

My VA: Dr. Knows My Name – How Do Community Care Providers Match That Family-Level Trust?

Education-only. VeteransDesk.org supports VA-led care and helps Veterans understand processes and prepare documents. We don’t provide medical care or handle PHI. When a Veteran says, “My VA doctor knows my name,” they’re expressing something deeper than recognition; it’s about trust, understanding, and a sense of belonging. It’s about being seen and valued. VA’s Patient-Aligned Care […]

The Future of Veteran Caregiving: How Social Workers & Case Managers Can Expand Roles in VA’s Caregiver Support Program

Introduction: The Urgent and Growing Need for Caregiver Integration America’s Veteran population is aging, and the largest living group—Vietnam-era Baby Boomers—is now in their seventies and eighties. Many live with chronic health conditions, mobility challenges, or service-connected disabilities that affect daily life. For these Veterans, caregivers are not optional—they are essential. Spouses, children, siblings, and […]

Why Your Practice Should Join the VA Community Care Network

Veterans Administration Has New Policies: Why Your Practice Should Join the VA Community Care Network By Veterans Desk At Veterans Desk, we believe community providers are essential partners in making sure Veterans get the high-quality, compassionate care they’ve earned. With new and updated VA policies in 2025, there’s never been a better time for your […]

Expanding the Circle of Care: How VA Community Care is Recognizing Nontraditional Providers

Introduction For decades, Veterans turning to the Department of Veterans Affairs (VA) mostly found themselves in traditional healthcare settings, hospitals, primary care offices, specialty clinics, and pharmacies. These services are still essential, but they don’t cover every need. Veterans’ health journeys are diverse. Some conditions respond well to standard treatments, while others improve when supported […]

HIPAA Compliance Disclaimer

Veterans Desk is not a HIPAA-covered entity under the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and is not subject to HIPAA privacy or security requirements. We do not collect, store, or transmit Protected Health Information (PHI) on behalf of veterans, healthcare providers, or any other party.

Our platform operates solely as an informational and networking resource. We offer membership access to a publicly viewable directory of VA Community Care Network (CCN) providers, along with educational links and resources. We do not provide direct medical referrals, coordinate patient care, or act as an intermediary between veterans and healthcare providers in any clinical capacity.

All communications, medical information, or personal data exchanged between a veteran and a provider occur outside of Veterans Desk and at the sole discretion and responsibility of the parties involved. Veterans Desk does not monitor, manage, or store these exchanges.

By using this site, you acknowledge and agree that:

  1. Veterans Desk is not your healthcare provider or representative.

     

  2. Veterans Desk does not give medical advice, make treatment recommendations, or guarantee provider performance.

     

  3. Any medical or personal information you choose to share with a provider is done independently and outside our control.

     

If you require medical advice, diagnosis, or treatment, please contact a licensed healthcare provider directly or use your VA-approved care coordination channels.

No Medical Advice

All content provided by Veterans Desk, including but not limited to articles, guides, directory listings, and linked resources, is for informational and educational purposes only. Veterans Desk does not provide medical advice, diagnosis, or treatment, and nothing on this site should be interpreted as such.

Use of this website does not create a patient–provider relationship between you and Veterans Desk, its staff, or any healthcare provider listed on the site. We strongly encourage all veterans and users to consult directly with a licensed healthcare professional or their VA-approved care coordinator before making any decisions related to their health, treatments, or medical care.

Veterans Desk makes no warranties or guarantees about the accuracy, completeness, or applicability of any information provided. Reliance on any information found on this site is solely at your own risk.