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Who We Are, Who We Serve, and How We Build Impact

Our Nonprofit Identity

Veterans Desk, Inc. is a 501(c)(3) nonprofit organization built by Veterans and their families. We were born out of lived experience—navigating VA healthcare, chasing down referrals, waiting for Community Care approvals, and realizing how much confusion stood between Veterans and the care they had already earned.
Our nonprofit exists for one purpose: to remove barriers between Veterans and timely, compassionate care.
We’re not a hospital, and we don’t replace the VA. What we do is make the journey clearer and more manageable. We:

  • Clarify the VA Community Care process for Veterans and caregivers.
  • Connect Veterans with trusted community providers.
  • Support providers with enrollment help so they can join the VA Community Care Network (CCN).

Fund and gift grants to Veteran-focused nonprofits and partners who share our mission.

Who We Serve in the Community

Veterans and Their Families

  • Veterans seeking Community Care when VA facilities are too far, too delayed, or lack needed specialties.
  • Families carrying the caregiving load, who need clear answers about benefits, referrals, and next steps.
  • Survivors are searching for clarity on their benefits and available pathways.

Community Healthcare Providers

  • Osteopathic physicians, behavioral health specialists, physical therapists, imaging centers, and others willing to serve Veterans.
  • Providers who want to join CCN but face overwhelming paperwork, credentialing hurdles, or Optum/TriWest enrollment.
  • Clinicians already in CCN who need help staying current with licenses, malpractice coverage, and CAQH profiles.

Nonprofit Partners and Community Organizations

  • Local nonprofits helping Veterans with housing, food, wellness, education, and family support.
  • Community partners, faith groups, and civic organizations that need micro-grants to start or sustain Veteran programs.
  • Organizations that expand Veterans Desk’s mission by providing direct services where they’re needed most.

Why We Serve

The why is deeply personal.



Our founders—Veterans and family members—know firsthand the frustration of Community Care: multiple referrals for the same condition, conflicting instructions, and delays caused not by lack of care, but by paperwork snags. At one point, it was clear: we couldn’t be the only ones lost in this maze.



That’s when Veterans Desk was born: a Veteran-led nonprofit dedicated to shining a light through the process and building tools to help others avoid the same pitfalls.



We serve because:

Veterans earned it

Healthcare isn’t a handout; it’s a benefit paid for through service.

Families need it.

Caregivers deserve clarity, not confusion.

Providers want it

Doctors want to help, but many give up on the red tape.

Communities benefit

Strong Veteran support strengthens families, neighborhoods, and local economies.

How We Structure Our Nonprofit Grants

Veterans Desk is a gifting nonprofit. Beyond building resources, we also fund and empower other organizations serving Veterans through micro-grants and community partnerships.

Our Grant Principles

Veteran-First

Every grant must benefit Veterans or families.

Community-Rooted


Priority goes to local groups with proven connections.

Sustainable Impact


We back programs that last beyond a one-time event.

Transparency


All grants are reported publicly with clear criteria and outcomes.

Types of Grants We Offer

Micro-Grants:

Fast funding for urgent needs like rent, food, or supplies.

Program Grants:

Ongoing support for Veteran-focused programs (housing, wellness, caregiver aid).

Partnership Grants:

Joint projects with nonprofits, civic groups, or businesses aligned with our mission.

Grantmaking Process

Application

Nonprofits apply through a simple online form.

Review

A committee of Veterans, caregivers, and community members evaluates impact and alignment.

Funding

Approved organizations receive funds with clear reporting expectations.

Reporting & Storytelling

Grantees share results, and Veterans Desk publishes stories to show impact.

How We Structure Ourselves

Accountability is our backbone.

  • Our Board of Directors includes Veterans, caregivers, and community leaders.
  • Key roles: President, CFO, Managing Director, Security, plus advisors.
  • We operate under the IRS 501(c)(3) framework, ensuring compliance and transparency.
  • We publish annual reports on programs, grants, and goals.
  • We run lean: minimal overhead, maximum impact. Every donor dollar goes toward tools, training, and grants.

Our Services and Programs

Alongside grants, Veterans Desk provides:

  • Education for Veterans – Plain-language guides to Community Care, referrals, and benefits.
  • Provider Enrollment Support – Independent coordinators who help providers join CCN more efficiently.
  • Resource Connection – Linking Veterans with trusted nonprofits, VSOs, and local partners.
  • Advocacy by Example – Proving that nonprofits can operate with clarity, transparency, and Veteran-first values.

Example of Impact

In 2024, a local nonprofit needed emergency rental aid for Veteran families facing eviction. Veterans Desk approved a micro-grant within two weeks, preventing three families from losing their homes.



At the same time, our Coordinators helped a local osteopathic clinic complete Optum enrollment. Within a month, the clinic began receiving Veteran referrals. Those same families, stabilized in housing, now had access to care nearby.



That’s the Veterans Desk model in action: remove barriers, empower partners, and accelerate care.

Our Promise

Veterans Desk is more than a nonprofit—it’s a movement of clarity and connection.
We promise to:

Keep Veterans first, always.

Build tools and networks that simplify the system.

Fund nonprofits that expand reach and impact.

Support providers so they can focus on care, not paperwork.

Stay accountable with transparent reporting.

If you’re a Veteran or family member—know this

Veterans Desk is here for you.

If you’re a provider, we want you on this journey with us. Let us handle the red tape so you can focus on what matters most: caring for Veterans.

If you’re a nonprofit, apply for a grant. Together, we can stretch resources further, fill gaps faster, and bring more support directly to the people who need it.


And if you’re a donor or partner, stand with us. Every dollar, every connection, every bit of support helps us clear the path, train Coordinators, and open new doors to care for Veterans.


Providers Start Here
Get An Enrollment Coordinator

HIPAA Compliance Disclaimer

Veterans Desk is not a HIPAA-covered entity under the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and is not subject to HIPAA privacy or security requirements. We do not collect, store, or transmit Protected Health Information (PHI) on behalf of veterans, healthcare providers, or any other party.

Our platform operates solely as an informational and networking resource. We offer membership access to a publicly viewable directory of VA Community Care Network (CCN) providers, along with educational links and resources. We do not provide direct medical referrals, coordinate patient care, or act as an intermediary between veterans and healthcare providers in any clinical capacity.

All communications, medical information, or personal data exchanged between a veteran and a provider occur outside of Veterans Desk and at the sole discretion and responsibility of the parties involved. Veterans Desk does not monitor, manage, or store these exchanges.

By using this site, you acknowledge and agree that:

  1. Veterans Desk is not your healthcare provider or representative.

     

  2. Veterans Desk does not give medical advice, make treatment recommendations, or guarantee provider performance.

     

  3. Any medical or personal information you choose to share with a provider is done independently and outside our control.

     

If you require medical advice, diagnosis, or treatment, please contact a licensed healthcare provider directly or use your VA-approved care coordination channels.

No Medical Advice

All content provided by Veterans Desk, including but not limited to articles, guides, directory listings, and linked resources, is for informational and educational purposes only. Veterans Desk does not provide medical advice, diagnosis, or treatment, and nothing on this site should be interpreted as such.

Use of this website does not create a patient–provider relationship between you and Veterans Desk, its staff, or any healthcare provider listed on the site. We strongly encourage all veterans and users to consult directly with a licensed healthcare professional or their VA-approved care coordinator before making any decisions related to their health, treatments, or medical care.

Veterans Desk makes no warranties or guarantees about the accuracy, completeness, or applicability of any information provided. Reliance on any information found on this site is solely at your own risk.