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The VA Community Care Network
A Guide for Home Health Providers
In California, independent Physician Assistants (PAs) can bill the Department of Veterans Affairs (VA) for services provided to veterans, but it’s essential to understand the regulations surrounding this process.
Welcome to Veterans Desk, your trusted resource for connecting healthcare professionals with opportunities to care for our nation’s veterans. This guide is tailored for Medicare-certified home health agencies (HHAs), nurses, physical and occupational therapists, and aides who wish to join the VA Community Care Network (CCN) and provide skilled, in-home care to veterans.
Step-by-Step Enrollment in the VA CCN
Verify Your Credentials
- Be a Medicare-certified HHA or licensed home care provider.
- Ensure that all clinicians (e.g., RNs, PTs, OTs, aides) are state-licensed and credentialed.
Prepare Required Documents
Agency license and CMS certification
• Proof of liability insurance
• W-9 for reimbursement
• Clinician credentials (RN, PT, OT licenses, etc.)
• NPI, taxonomy, and billing details
Submit Your Application
Apply through the appropriate VA CCN regional portal:
- Optum – VA Community Care Network (Regions 1–3)
- TriWest – TriWest Healthcare Alliance (Regions 4–5)
Complete Mandatory Training
Training may include:
• VA HBPC coordination
• Home health documentation standards
• HIPAA, privacy, and suicide prevention modules
Visit the VA Provider Training Portal for current training options.
Credentialing & Facility Review
- VA will verify agency credentials and clinician backgrounds.
- Your organization may be evaluated for capacity, service area, and care quality.
Final Contract
- Once credentialed and approved, you will receive a VA contract.
- Upon signing, you can begin delivering authorized services to veterans.
Why Home Health Providers Matter to Veterans
Many veterans face barriers to traveling for care due to age, disability, or chronic illness. Home health services ensure that these individuals receive high-quality medical support without leaving their homes, promoting recovery, reducing rehospitalization, and improving long-term wellness.
As a VA CCN-approved home health provider, your role includes:
- Delivering skilled nursing care, wound treatment, IV therapy, and medication management in the home.
- Providing physical, occupational, and speech therapy based on VA care plans.
- Supporting veterans with activities of daily living (ADLs) through home health aide services.
- Collaborating with VA Home-Based Primary Care (HBPC), Caregiver Support, and Palliative Care programs.
Key Benefits of Joining the VA CCN
- Serve Homebound Veterans: Provide critical services for elderly, disabled, or chronically ill veterans directly in their homes.
- Streamlined Reimbursement: Receive timely payment for approved nursing, therapy, and aide visits, as well as covered durable medical equipment (DME).
- Integrated Care: Partner with VA programs to ensure seamless care transitions post-discharge or for ongoing chronic care.
- Telehealth Integration: Utilize approved telehealth platforms for oversight and care coordination when eligible.
Bridging the Gap for Veterans
Educational Support & Career Growth
The VA encourages professional development in nursing, rehabilitation, and community-based care.
- GI Bill® – Support for nursing and allied health training
• VR&E – Vocational Rehabilitation
• Yellow Ribbon Program – Graduate-level tuition assistance
• Top-Up Benefits – Supplemental education coverage.
Explore training in home care, hospice, physical therapy, and aging services.
Transitioning from Military Service
If you’re a military nurse, therapist, or home health professional transitioning to civilian life:
- Convert your military healthcare credentials and seek expedited licensing.
- Highlight your experience in post-discharge care, in-home treatment, and interdisciplinary collaboration.
Frequently Asked Questions (FAQs)
Are therapy services like PT and OT covered at home?
Yes. Medically necessary therapy services are reimbursable when part of a VA-authorized plan of care.
Can home health aide visits be reimbursed?
Yes. Personal care assistance is reimbursed if ordered by a VA provider and included in an approved care plan.
Can telehealth be used for oversight?
Yes. VA allows telehealth support for oversight, care coordination, and select documentation tasks when preapproved.