Veterans Desk · Florida 501(c)(3) Nonprofit · Independent & Veteran-Built

VA Community Education

How To Become Clinic and Center-Based Service

A Guide for Clinic and Center-Based Services

DCP Hub · Clinical Education

Healthcare

Welcome to Veterans Desk,

your trusted resource for connecting healthcare professionals and facilities with opportunities to serve our nation’s veterans. This guide is designed for multidisciplinary clinics and center-based services, including:

  • Ambulatory Surgical Centers (ASCs)
  • Critical Access Hospitals
  • Physical Medicine & Rehabilitation Clinics
  • Substance Use Disorder (SUD) Treatment Centers
  • Medical and Immunology Laboratories
  • Neuropsychology and Cardiac Electrophysiology Services
  • Psychiatric/Mental Health Nurse Specialists

Whether your facility offers outpatient procedures, diagnostic testing, mental health, or integrated rehabilitation, enrolling in the VA Community Care Network (CCN) allows you to deliver essential care to veterans across the continuum of services.

Step-by-Step Enrollment in the VA CCN

1

Verify Your Credentials

  • Ensure your facility or center holds all applicable state and federal licenses
  • Maintain accreditation or certification relevant to your services (e.g., CARF, The Joint Commission, CLIA, etc.)
  • Staff should hold valid state licenses in their respective disciplines.

2

Prepare Required Documents

  • Facility license and liability insurance
  • Organizational W-9 form
  • Credentialed staff roster with relevant licensure
  • Medical director CVs (if applicable)
  • Documentation of services offered and scope of practice

3

Submit Your Application

Submit your application through the appropriate network portal:

4

Complete Mandatory Training

Required training may include:

  • VA HIPAA, privacy, and compliance protocols
  • Facility-level documentation and referral handling

Access training here: VA Provider Education & Training

5

Credentialing & Facility Review

  • Credentialing will verify provider qualifications, background, and facility compliance.
  • Your facility may undergo a capability review to assess accessibility, safety, and readiness to serve veterans.

6

Final Contract & Activation

  • You will receive a formal agreement outlining reimbursement rates and terms.
  • Once executed, your clinic or center may begin receiving and managing VA-authorized referrals.

Why Multidisciplinary Services Matter to Veterans

About This Specialty

Veterans often experience complex, overlapping health concerns—physical, neurological, and psychological—that require a coordinated and team-based approach to treatment. Facilities that combine multiple services under one roof play a vital role in helping veterans recover, rehabilitate, and thrive post-service.

As a center-based service provider in the VA CCN, your role may include:

  • Providing outpatient surgical procedures or post-acute rehabilitation
  • Supporting veterans with chronic conditions or disabilities through coordinated therapy services
  • Delivering lab testing and diagnostics essential for specialty care planning
  • Offering SUD recovery services, mental health evaluations, and ongoing psychotherapy
  • Participating in cardiac and neurodiagnostic care that integrates with VA treatment teams

Key Benefits of Joining the VA CCN

Serve a Diverse Veteran Population:

Address the full scope of care needs—from physical therapy and lab services to psychological and addiction support.

Streamlined Reimbursement:

Receive payment for authorized services without excessive administrative burden.

Integrated Care Participation:

Join coordinated care pathways that improve outcomes through collaboration with VA and community providers.

Broad Service Eligibility:

Offer a wide range of billable services, including both professional and facility fees.

Telehealth Capability:

Many services are eligible for virtual delivery, with VA approval.

Meaningful Impact

Help veteran families navigate one of the most complex healthcare and service systems their children will encounter — with your expertise as the guide.

Career Support & Military Pathways

VA Education Benefits for Veterans, Dependents, and Providers

Transitioning from Military Service

Frequently Asked Questions

 You may bill for medically necessary outpatient and inpatient services such as diagnostics, surgical procedures, rehabilitation, mental health, and SUD programs, when authorized by the VA.

Yes. Billing for both is permitted as long as services are authorized and properly linked to valid NPIs and billing codes under the contract.

Yes. Virtual services—including mental health therapy, lab follow-ups, and rehab consults—may be provided with VA approval and adherence to telehealth guidelines.

Absolutely. Collaborative discharge planning, integrated documentation, and communication with VA care teams are strongly encouraged to support continuity of care.

Ready to Join

Start Your VA CCN Enrollment Today

Licensed Clinic and Center-Based Service Providers can begin the enrollment process in the VA Community Care Network through Optum (Regions 1–3) or TriWest (Regions 4–5). Veterans Desk provides education. The VA’s administrators handle enrollment.

Disclaimer. Veterans Desk is a Florida 501(c)(3) nonprofit and is not a HIPAA-covered entity and is not affiliated with the U.S. Department of Veterans Affairs or any federal agency. All content on this page is for informational and educational purposes only and does not constitute medical, legal, or clinical advice. Veterans Desk does not collect, store, or transmit Protected Health Information (PHI). Enrollment eligibility, reimbursement terms, and credentialing requirements are determined solely by the VA, Optum, and TriWest — verify current requirements directly with those organizations. Emergency: 911 | Veterans Crisis Line: 988 (Press 1) | Text 838255.