Veterans Desk · Florida 501(c)(3) Nonprofit · Independent & Veteran-Built
Veterans Desk · Florida 501(c)(3) Nonprofit · Independent & Veteran-Built
Welcome to Veterans Desk, your trusted resource for connecting healthcare professionals and behavioral health programs with opportunities to care for our nation’s veterans. This guide is specifically for mental health providers and behavioral health facilities offering Partial Hospitalization Programs (PHPs) for psychiatric care. Whether you’re an integrated outpatient clinic, psychiatric hospital, or mental health program, this guide outlines how to join the VA Community Care Network (CCN) and deliver structured, high-acuity psychiatric services to veterans.
Submit your application through the appropriate regional CCN portal:
VA onboarding may include:
• HIPAA and VA privacy requirements
• Documentation standards for behavioral health services
• Care coordination practices and EHR usage
Partial Hospitalization Programs (PHPs) provide a vital level of care for veterans experiencing acute psychiatric symptoms that do not warrant full inpatient hospitalization. PHPs help bridge the gap between inpatient care and traditional outpatient therapy. These services support veterans managing PTSD, major depressive disorder, bipolar disorder, anxiety, and co-occurring substance use disorders, offering intensive daily care while allowing veterans to remain in their communities.
Offer critical care to veterans with complex psychiatric needs who require more than outpatient support
Use team-based approaches that include psychiatry, therapy, social work, and peer support
Receive authorized payment for services when included in a veteran’s approved VA care plan
Seamlessly coordinate with VA mental health services and facilitate smooth transitions from inpatient to outpatient care
Align with national standards for quality and safety, enhancing your program’s credibility and reach
Help veteran families navigate one of the most complex healthcare and service systems their children will encounter — with your expertise as the guide.
PHPs offer structured, intensive treatment typically delivered 5 days a week for several hours per day. They are ideal for veterans who need more support than traditional outpatient therapy provides but do not require full hospitalization.
Yes. PHP services are covered when they are medically necessary and part of a veteran’s VA-authorized care plan.
Some PHP components, such as therapy groups or medication check-ins, may be delivered virtually. However, most VA-authorized PHPs require in-person or hybrid care models due to the level of monitoring and intensity involved.
Yes. Many veterans experience co-occurring disorders, and integrated treatment is encouraged. Facilities must be appropriately licensed and authorized for both behavioral health and substance use disorder services.
Licensed Psychiatric Partial Hospitalization Provider can begin the enrollment process through Optum (Regions 1–3) or TriWest (Regions 4–5). Veterans Desk provides education. The VA’s administrators handle enrollment.
