Veterans Desk · Florida 501(c)(3) Nonprofit · Independent & Veteran-Built
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Welcome to Veterans Desk, your trusted resource for healthcare professionals dedicated to serving our nation’s veterans. This guide is tailored for behavioral health and substance use treatment providers offering Partial Hospitalization Programs (PHPs) focused on Substance Use Disorder (SUD) care. If you provide structured, intensive outpatient care for individuals recovering from substance misuse, this guide shows you how to enroll in the VA Community Care Network (CCN) and support veterans on their journey to recovery.
• State licenses for the facility and clinicians
• Résumé or CV for clinical director or program leadership
• Signed W-9 for billing
• Current malpractice insurance
• Comprehensive program description and daily treatment schedule.
Choose your designated CCN administrator based on region:
Required onboarding may include:
• HIPAA compliance and VA privacy protocols
• SUD documentation standards and EHR coordination
• Best practices in veteran-focused addiction treatment
• A formal contract will outline reimbursement rates and covered services
• Once signed, you can begin treating veterans through your approved PHP
Veterans often face unique challenges that contribute to substance use disorders, including PTSD, depression, chronic pain, and traumatic brain injury (TBI). Many benefit from the structure and daily support of a PHP, which serves as a transitional level of care between inpatient treatment and traditional outpatient therapy. These programs play a critical role in managing withdrawal symptoms, building coping strategies, preventing relapse, and supporting long-term reintegration into civilian life.
Stay current through VA-sponsored CME on substance use, PTSD, and trauma-informed care
Participate in research initiatives or VA panels focused on behavioral health integration
Eligible clinicians may qualify for Public Service Loan Forgiveness (PSLF)
Help veteran families navigate one of the most complex healthcare and service systems their children will encounter — with your expertise as the guide.
Veterans who require more structured support than traditional outpatient services, but do not meet criteria for inpatient detox or residential care, are ideal candidates for PHPs.
Yes. Medication-assisted treatment is an approved and evidence-based practice. These medications are reimbursable when included in the VA-authorized treatment plan.
Absolutely. Integrated care addressing both mental health and substance use needs is strongly encouraged, provided your facility has the necessary licensing and clinical expertise.
In some cases, transportation support may be available, depending on the veteran’s eligibility and approved care plan. Work with the VA case manager to coordinate.
Licensed Substance Abuse Partial Hospitalization Providers can begin the enrollment process through Optum (Regions 1–3) or TriWest (Regions 4–5). Veterans Desk provides education. The VA’s administrators handle enrollment.